PrimeCare

PrimeCare

Choose Your PrimeCare Plan
$149.00
$149.00
Sold out

Peplink PrimeCare – One Plan, All Key Features. Simple.

PrimeCare is a subscription that adds powerful features to Peplink devices ending in -PRM. Instead of buying separate licenses and services, you get everything under one plan: InControl, SpeedFusion bonding, firmware upgrades, support, and more.

What You Get with PrimeCare

InControl 2 Cloud Management
Manage all your Peplink devices from the cloud. Configure, push updates, track device health, and roll out changes remotely. Includes bulk firmware updates, VLAN/SSID policies, and scheduled controls for Wi-Fi, PoE, and more.

SpeedFusion Features
 Get access to Bandwidth Bonding, WAN Smoothing, and Hot Failover full SpeedFusion functionality with no extra licenses.

FusionHub Peers
 Use unlimited PrimeCare devices with FusionHub no extra peer licensing required. Easy scaling without extra cost.

Technical Support

  • PrimeCare: 8×5 support
  • PrimeCare+: 24×7 support

Hardware Warranty
Standard warranty included.
Need faster replacement? PrimeCare+ offers advanced RMA — you get the replacement first, then send the faulty unit.

SpeedFusion Connect & InTouch
 Built-in tools for remote management and secure cloud connectivity.
 No extra infrastructure or VPN setup needed.

1 Free Virtual WAN on VLAN
 Create a virtual WAN on either a WAN or LAN port using VLAN. One per device, free.

BYO eSIM (Consumer only)
 Use your own eSIM provider. Activate or swap cellular plans without a SIM card.

Who Can Use PrimeCare?

📦 Devices with model numbers ending in -PRM
 🧰 Examples: BR1 Mini 5G -PRM, MAX BR1 Pro 5G -PRM

How It Compares

Feature

EssentialCare

EssentialCare+

PrimeCare

PrimeCare+

InControl Cloud Management

✅

✅

✅

✅

Warranty (Standard RMA)

✅

✅

Warranty (Advanced RMA)

✅

✅

Firmware Upgrades

✅

✅

✅

✅

Support (8×5)

✅

✅

Support (24×7)

✅

✅

SpeedFusion/FusionHub Use

❌

❌

✅

✅

SKU

SVL-/ECP-

SmartCare/TotalCare

PRM-

PCP-


PrimeCare turns your device into a full-featured solution with no piecemeal upgrades or hidden fees. Simple, powerful, and made to scale.

More Product Information

1. What is Peplink PrimeCare?

Peplink PrimeCare is a subscription plan that bundles key features like InControl cloud management, SpeedFusion bonding, firmware upgrades, and support into one easy package. No separate licenses. No hidden fees.

2. Which devices are eligible for PrimeCare?

Only Peplink devices with model numbers ending in -PRM are PrimeCare-ready. For example: MAX BR1 Pro 5G -PRM and BR1 Mini 5G -PRM.

3. What features are included with PrimeCare?

PrimeCare includes:

  • InControl 2 cloud management
  • Full SpeedFusion features (Hot Failover, WAN Smoothing, Bonding)
  • FusionHub with unlimited peers
  • 8×5 support
  • Standard hardware warranty
  • Built-in SpeedFusion Connect & InTouch
  • One free Virtual WAN over VLAN
  • BYO eSIM (consumer use)

4. What’s the difference between PrimeCare and PrimeCare+?

PrimeCare+ offers everything in PrimeCare plus 24/7 support and advanced RMA. You get a replacement device before returning the old one.

5. Do I still need separate licenses with PrimeCare?

No. PrimeCare eliminates the need for extra licenses. SpeedFusion, InControl, and even FusionHub peer usage are all included—making it scalable and hassle-free.

Our recommendations